Shipping policy

CakeArtelier strives to ship products on your selected shipping date. In the event there is a delay in shipping your purchase, you will be contacted by email and/or text. Orders cannot be cancelled once ordered.

CakeArtelier utilizes email and sms communication to inform you about your purchase's journey until it gets to you. Please be sure to watch your inbox for updates. 

CakeArtelier is a Singapore based online store. Product is shipped from Singapore (based on product availability). Items may be delivered in separate packages at different times. During high demand periods, shipping time may extended with prior contact via email and/or text.

CakeArtlelier do not provide redelivery services if there is no recipient during the selected date and time slot. Reasons being;
- our cakes are extremely fragile due to it water based nature, it can't handle heavy travelling
- to maintain freshness it should not be in the outdoor environment for too long
- our logistics are specially arranged as we do not do mass deliveries
Therefore any redelivery might end up with a damaged cake delivery. Therefore please ensure someone is around to receive the cake for your selected date and time.

Shipping Rates (subject to change based on shipping options selected)

Self-collection

FREE

Shipment required

Shipping rates will be advised upon checkout